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Interesting considerations! However, it is important to remember that customer data from e.g. surveys are used for other purposes and other types of statistics than polling. What we are talking about here is the concept of representation which is important to polling but less important to customer surveys. Even if only one customer points out that you cannot buy a product, it can very well be true (and very important) - and the concept of representation may or may not be relevant in this case. We should not conclude that the concept of representation is not important, but that in most cases the problem is that people don't understand when or how it is important. Anyone interested in these issues should begin by reading Hanna Pitkin's old book about the subject (and one should, as Pitkin notes, also follow up by reading into the works of the late Wittgenstein).

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